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Here To Help!

Q: What is your turnaround time?
A:
Listing Photos: 24 hours
Videos: 48 hours
Content Days: 3-5 business days
Photo & Video Re-Edits: 24 hours
Floor Plans & 3D Tours: Varies Depending on size


Q: How do I download my listing media?
A: You will receive an email when your media is ready which will lead you to your invoice, downloads, & property website.

Q: What are your hours of operation?
A: We are open Monday-Saturday 9AM-5PM.

Q: Do you offer shoots on Saturdays?
A: Yes! 

Q: I’d like to book you for a shoot, how do I do that?
A: We exclusively offer online booking! You can see on our ONLINE ORDER PORTAL. You can place your order, and choose the time and date of the shoot.

Q: I’d like to cancel or reschedule.
A: Please email us at jomphotovideo@gmail.com or log back into your order to reschedule or cancel your order.
(Within 24 hours of appointment time you may be charged a FEE)


Q: What services do you provide and what are your prices?
A: See more on our ORDER PORTAL

Q: Where can I find your Terms & Conditions?

A: You can find those right HERE

Need more help?
Your message is very important to us! We will respond to your message as soon as we are back in the office. You can email us at jomophotovideo@gmail.com.

Contact

I'm always looking for new and exciting opportunities. Let's connect.

936-444-2789

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